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Guidelines for public transport infrastructure and facilities – interim consultation draft

This consultation has now closed.

The Transport Agency invites feedback on the proposed guidelines for public transport infrastructure. This interim consultation draft provides principle based guidelines that will improve the efficiency and effectiveness of the public transport infrastructure and facilities across New Zealand.

Submissions closed on Monday 14 July 2014.

Interim consultation draft

The interim consultation draft document provides the four core principles for investment in all types of public transport infrastructure, which is that it should be:

  • accessible
  • safe
  • affordable
  • operationally efficient

The proposed guidelines also provide key considerations and design guidance specifically for bus stops. It is anticipated that future updates to these guidelines will include additional sections providing key considerations and design guidelines for other types of public transport infrastructure.

Download the consultation document:

We were seeking feedback on:

  • the effectiveness of the key bus stop considerations and design guidance.
  • issues that would restrict the implementation of these guidelines by territorial local authorities.
  • additional aspects that need guidance to improve the effectiveness and/or efficiency of public transport infrastructure.
  • local examples of best practice that could written up as a case studies and included with these guidelines.

Questions and answers

Who developed the draft interim guidelines for public transport infrastructure and facilities?

The interim guidelines were developed by a sector working group set up by the Public Transport Leadership Forum to implement the Public Transport Effectiveness Action Plan.  The sector working group included representatives from the Transport Agency, Auckland Transport, Bus and Coach Association, Dunedin City Council, Greater Wellington Regional Council, Hastings District council, Hutt City Council, Tauranga City Council, Waikato Regional Council, Wellington City Council.

What is the purpose of these guidelines?

The aim of the guidelines is to improve the effectiveness of public transport across New Zealand.  They're intended to encourage consistent, cost-effective delivery of facilities and infrastructure across New Zealand that will meet customer needs at various levels of service. They also encourage best practice through case studies and international research.

What is the scope of the guidelines?

The current scope of the interim guidelines includes core principles for all public transport infrastructure and facilities – with specific key considerations and design information for urban bus stops only.

Urban bus stops are the most significant type of public transport infrastructure in New Zealand so this is the first module to be released.

The guidelines will be expanded to include infrastructure and facilities for other types of public transport (such as rail and ferry). We will continue to consult with the sector as each facility/infrastructure module is developed.

What do the guidelines cover?

The interim guidelines focus on four key areas:

  • core principles (accessibility, safe, affordable, operationally efficient) – forming the basis for all types of public transport infrastructure and facility design
  • key considerations (nine factors) – presenting overarching standards and guidelines for bus stops
  • design guidance – outlining how design and provision can vary by type of bus stop
  • case studies – currently being developed to support the guidelines.

The document refers to existing public transport facility guidance information, and aligns with key regulatory documents such as the Requirements for urban buses in New Zealand (2011), and Land Transport Rule: Traffic Control Devices 2004.

Will these guidelines be mandatory?

The expectation is that these guidelines will be used as best practice guidance and any exception will need to be justified. This will apply to public transport and local road funding.

What are the expected benefits for public transport users and the sector?

As the guidelines are implemented, we expect to see the following benefits:

  • consistency in levels of service for customers
  • opportunities for large scale procurement and associated cost reductions
  • a more accessible public transport network
  • less negative impacts associated with public transport infrastructure and facilities
  • an increase in public transport patronage and revenue
  • safer and more efficient bus operations
  • lower operating costs for public transport.

What is the process for providing feedback on the guidelines?

On 16 June 2014, we published the draft interim Guidelines for public transport infrastructure and facilities on our website and sought transport sector feedback on:

  • the effectiveness of the key urban bus stop considerations and design guidance
  • issues that would restrict the implementation of these guidelines by territorial local authorities
  • additional aspects that need guidance to improve the effectiveness and/or efficiency of public transport infrastructure
  • local examples of best practice that could be used as case studies.

Submissions can be made online or posted to Quintin Howard, NZ Transport Agency PT Infrastructure Guidelines, Private Bag 6995, Wellington 6141. The closing date for submissions is Monday 14 July 2014.

Who do people contact if they have questions about the interim guidelines?

Email any questions to: PTguidelines@nzta.govt.nz

Who is responsible for implementing the guidelines?

These guidelines will be applied by territorial authorities when planning, installing and maintaining public transport infrastructure and facilities.

How will the guidelines be used?

It's intended that once these guidelines are finalised, they will eventually provide an overarching document that directs and informs local infrastructure and public transport plans.

However, this will take time and will involve a transition period. In the meantime, the interim guidelines should be treated as a best practice target and used along with current local guidance.

When do the changes in the interim guidelines come into effect?

The core principles will start to be used immediately. However the bus stop upgrades required as a result of these proposed guidelines should only be made as part of regular scheduled maintenance and replacements.

Will there be any extra money to pay for bus stop upgrades?

It is anticipated that these guidelines will be implemented over time. The infrastructure upgrades can be accommodated within the existing National Land Transport Programme (NLTP).

What happens after this round of consultation?

The interim guidelines document is a work in progress and updates will be ongoing. Content will be developed and shared using a dedicated online NZ Transport Agency website. Users and registered contributors will be able to download required information and upload draft additions for consideration. Material will be only be printed when there are key edition/revision milestones.

What public transport resources and information is available?

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