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Our work and how we do it

Our work and how we do it

Our work is varied and to do it we need a range of people, with diverse skills and experience. Within this one organisation, there are many career paths to choose from.

Great journeys to keep New Zealand moving

A great journey is easy, safe and connected.  Our focus is on providing one integrated land transport system that helps people get the most out of life and supports business. We’re looking after the national transport system with our partners, today and for the future. Innovating to make sure it is efficient and sustainable, unlocks opportunity and keeps New Zealand moving.

At the Transport Agency we’re proud to be part of creating a better New Zealand

We work with communities to help shape great places to live, work and play, and we provide multi modal transport choices. We keep New Zealand moving by investing in innovative solutions for urban growth areas, providing regional and inter-regional transport connections to enable regional development, keeping access to markets open, maintaining key tourist routes, managing national data registers and implementing safety regulations.

It’s important to us that every time we interact with our customers, communities, partners, agents, contractors, stakeholders and each other that it’s a positive experience that builds confidence and trust.


We describe our culture as our ‘DNA’. It has 3 core attributes.

  • Customer Focus - this means we know who are customers are, care about what’s important to them, enable them to live the best life they can and we role model our safety messages.
  • Collaborate – means we understand how our work connects with others, we share knowledge, we communicate and act with awareness of what else is happening inside and outside our organisation, and we show incredible respect and empathy.
  • Curious – means we focus our creative energy on things that make a difference to our customers and deliver our strategy.  We ask why and how we could do something better, embrace diversity and let go when the time is not right.

Growth from diversity

We value the different perspectives and ideas that come from having people from different walks of life.  At the Transport Agency we believe that a wide range of experience and points of view are critical to growth and innovation.

EEO Employers Group

We’re a member of the EEO(external link) Employers Group. Members of this group endeavour to recruit, reward and develop employees on the basis of merit; we recognise that effectively managing New Zealand's diverse population can lead to increased creativity, engagement and productivity.