CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Auckland Electric Vehicles Trial Bylaw

Submissions for this consultation have now closed. 

The NZ Transport Agency is looking at the viability of allowing electric vehicles access to special vehicle lanes on the state highway network. This work supports the Government’s package to encourage the uptake of electric vehicles in New Zealand, and help reduce greenhouse gas emissions.

In 2016, the NZ Transport Agency sought input and views on the Auckland Electric Vehicles Trial Bylaw 2017. Following consideration of the feedback, it was decided that the two week trial would go ahead, allowing electric vehicles access to five specified priority bypass lanes from 6 to 20 March 2017. 

In late 2016, the NZ Transport Agency welcomed input and views on a proposed bylaw to allow electric vehicles access to six priority bypass lanes in Auckland from 6 to 20 March 2017.