COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

If you are a member of the general public and have a transport related question, check the FAQs below first, or email Please note that changes in COVID-19 alert levels significantly impact wait times on email responses.

We’re currently looking at options for extending documents with expiry dates (like WoFs, CoFs, certifications, driver licences and regos) should the nationwide lockdown be extended for a longer timeframe. These FAQs will be updated as required.