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If you are a member of the general public and have a transport related question, check the FAQs below first, or email info@nzta.govt.nz. Please note that changes in COVID-19 alert levels significantly impact wait times on email responses.
If you are an industry partner with the Transport Agency and have a question, check the FAQs below first, or email regulatorycovid19@nzta.govt.nz
On 10 April 2020, a new Land Transport Rule came into effect:
Land Transport Rule: COVID-19 Response (No 1) 2020 [PDF, 134 KB]
The Rule is updated and will come into effect on 7 September 2020:
Land Transport Rule: COVID-19 Response (No 1) Amendment 2020 (from 7 September 2020) [PDF, 135 KB]
