COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Do I still need to keep my logbook up to date and take regular breaks?

Yes. Maintaining safety and ensuring you are not fatigued is always critical and you must continue to fulfil the work time obligations set out for heavy vehicle drivers and operators.

If you expect delays due to COVID restrictions, you must ensure that your driving schedule provides for the time expected. You must also remain within all work time and logbook requirements as this is not considered a delay.

Are COVID related delays considered a delay in my work time?

No. Any COVID related delays are not considered an impact to your work time. You must ensure that your driving schedule provides for the time expected and that you remain within all work time requirements.

I’m waiting on a licence/endorsement application to be processed. Will I still get it?

We are processing all commercial endorsement applications as per normal.

Can I still drive commercially even though my driver licence card or endorsement ID card shows as expired?

If your driver licence card shows an expiry date between 21 July 2021 and 31 May 2022, it is deemed current. You are encouraged to visit a licensing agent as soon as you can as they are open. Remember to bring all necessary and valid documents with you and please be patient as licensing agents are experiencing longer wait times.

If your licence or endorsement remains expires after the extension ends, you won’t be able to continue driving until it is renewed.

From 3 December 2021, driver licensing agents will follow the guidelines set out in the traffic light system, including continued 1m distancing and wearing facemasks.