CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Public transport services, including Total Mobility

Public Transport under the COVID-19 Protection Framework

Face coverings are required by law when using a public transport service and at bus, ferry, and train stations within an area that is at Orange or Red of the framework.

All passengers are also encouraged to use the NZ COVID Tracer app and scan when they enter a service.

COVID-19 Vaccination Certificates are not required to use public transport services.

Latest information relating to using public transport while the COVID-19 Protection Framework is in place.(external link)