Road User Charges, duties and taxes

Will you still be processing my refund applications for Road User Charges (RUC), Fuel Excise Duty (FED) and Regional Fuel Tax (RFT)?

Yes, we are still processing these applications.

Can I still purchase Road User Charges online?

Yes, you can purchase RUC online via our website.

Purchase RUC online

Who do I contact for queries about RUC, FED or RFT?

We are currently unable to take calls. Please use the details below to get in touch with us:

• For FED refund applications, either post or email your application to us at FED@nzta.govt.nz with all your supporting documents.
• For RFT rebates, email RFTAssessments@nzta.govt.nz for Regional Fuel Tax rebates. We cannot receive any calls at this time.
• For RUC refund applications, you can post us your application or email Admin.RUCAssessments@nzta.govt.nz
• For all other RUC enquiries please email rucassessments@nzta.govt.nz

For any other enquiries, please email info@nzta.govt.nz

Will I be penalised for submitting a late application for FED and RUC?

Due to the situation caused for some businesses by COVID-19, we’re temporarily making allowances to waive normal late filing penalties to help increase your cashflow and not have to worry about time restrictions when submitting future applications.