Road user charges, duties and taxes

Are you still processing my refund applications for road user charges (RUC), fuel excise duty (FED) and regional fuel tax (RFT)?

Yes, we are still processing these applications.

Who do I contact for queries about RUC, FED or RFT?

Please use the details below to get in touch with us:

• For FED refund applications, either post or email your application to us at FED@nzta.govt.nz with all your supporting documents.
• For RFT rebates, email RFTAssessments@nzta.govt.nz for Regional Fuel Tax rebates.
• For any enquiries, please email info@nzta.govt.nz
• Call us on 0800 655 644.

Will I be penalised for submitting a late application for FED and RUC?

We temporarily waived normal late filing penalties due to the inability to pay while COVID-19 restrictions were in place. From 10 July 2020, our standard RUC penalties apply.