NEW SCAM ALERT: Vehicle licence (rego) renewal phishing emails - June 2021

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services

Are you still processing my refund applications for road user charges (RUC), fuel excise duty (FED) and regional fuel tax (RFT)?

Yes, we are still processing these applications.

Who do I contact for queries about RUC, FED or RFT?

Please use the details below to get in touch with us:

Will I be penalised for submitting a late application for FED and RUC?

We temporarily waived normal late filing penalties due to the inability to pay while COVID-19 restrictions were in place. From 10 July 2020, our standard RUC penalties apply.