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SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Holidays Act payroll remediation for former employees

Our processes for payroll remediation

Waka Kotahi NZ Transport Agency has become aware, along with other government agencies and crown entities, that our payroll systems and processes may have led to miscalculated pay entitlements for some people, under the Holidays Act 2003 (the Act).

The final calculations and checking are complete, and we are in the process of contacting all affected former employees to advise of any amount they are owed.

The remediation period covered is between 17 March 2011 and 10 June 2020.

Not everyone employed over that time will have been affected. The issues largely related to employees who had fluctuating work patterns, worked additional hours or received some additional allowances.

Find out if you are affected

You may be eligible to be considered for a payment if you were employed by Waka Kotahi NZ Transport Agency at some time between 17 March 2011 and 10 June 2020, and you had fluctuating work patterns, worked additional hours or received some additional allowances.

If you have questions or require assistance in submitting a claim, contact HolidaysAct@nzta.govt.nz