TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Our 11,000 kilometres of state highway network is one of New Zealand's most valuable assets. Waka Kotahi provide the strategic direction and oversee all activities on the state highway network. To obtain best value for money we outsource all infrastructure improvement projects, maintenance and operations works on a competitive basis to private sector suppliers, including consultants and contractors.

Our approach to tendering

Our approach to procurement uses a range of delivery models, which have been developed based on international best practice and adapted to the New Zealand context. Our approach allows us to select the best model to deliver the best value for money based on specific project and market characteristics, and to:

  • develop strong, collaborative supplier relationships
  • develop a strong skill base and understanding of the supplier market, including competitive rates, capabilities and commercial processes and
  • avoid the potential for supplier manipulation of a single process.

Managing maintenance on state highways

Infrastructure procurement strategy

This Infrastructure procurement strategy sets out strategic objectives for infrastructure procurement, describes how Waka Kotahi will procure the current National Land Transport Programme (NLTP), and provides strategic guidance to our teams when designing and selecting procurement approaches.

This strategy is currently under review to reflect new funding sources and investment programmes, and will be formally updated following the finalisation of the 2021 Government Policy Statement on Land Transport (GPS).

Infrastructure procurement strategy

Our proforma contracts

View the different types of contracts used on most of our tenders in our proforma manuals: