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COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

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Procurement during COVID-19

Waka Kotahi activities have a heavy reliance on external suppliers and their supply chains, and many of our requirements and suppliers have been impacted by the COVID-19 pandemic.

We've put together some guidance on souring and managing your procurement actions during the pandemic that complements our existing suite of manuals and guidance.

If you require support or advice in relation to our processes, suppliers or contracts, contact the Procurement team at

Key messages

We must not instruct nor encourage a supplier to do anything that contradicts the New Zealand Government’s COVID-19 Protection Framework (CPF) or sometimes referred to as the traffic lights, and can be read here. 

  • Where work can safely proceed or commence, in compliance with lockdown rules, it should. We want to keep moving forward and to providing meaningful work for businesses.
  • Keep records of decisions and communications involving your contracts and suppliers.
  • Business rule delegations and internal policies continue to apply.
  • To support our suppliers, we should endeavour to process and approve supplier invoices as quickly as possible. Government expects payment to occur within 10 days of invoice eceipt.

COVID-19 Protection Framework(external link)

Supplier COVID-19 contingency planning

Waka Kotahi activities have a near total reliance on external contractors and their supply chains. In preparing for a COVID-19 pandemic) related disruption, Waka Kotahi needs to consider how procurement and supply-chain risks may impact on our core business.

Developing a strong supply-chain response to the COVID-19 pandemic is extremely challenging, however, there are measures that can be taken now to be more prepared for any supply-chain disruption.

It is important that Waka Kotahi understands the full extent of the potential impact created by COVID-19. This includes cost/financial implications, staffing issues, time delays, raw material supply, imports and the ability to meet contractual obligations.

Procurement, in conjunction with the NERT, have developed a question set to assist with your supply chain conversations. These questions serve as a guide only and you are encouraged to seek further information depending on the nature of the goods and services being procured.

Supplier engagement questions [PDF, 124 KB]

Guidance notes have also been developed for additional support relating to procurement and supply chain risk:

Procurement and supply chain risk guidance [PDF, 141 KB]

If you require any further support, contact the Procurement team at

Other sources of COVID-19 information

CHASNZ(external link)

Construction Sector Accord(external link)

Ministry of Business, Innovation and Employment (MBIE)(external link)