CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Media contacts

For all national media enquiries

Andy Knackstedt
Mobile: 021 276 3222 

For regional media enquiries

Auckland and Northland

Sharne Parsons
Mobile: 021 221 1064

Waikato and Bay of Plenty

Natasha Utting
Mobile: 021 507 990

Manawatū, Taranaki, Hawke’s Bay, Gisborne and Whanganui

Megan Heffield
Mobile: 021 317 688

Wellington and Wairarapa

Andy Knackstedt
Mobile: 021 276 3222

South Island

Frances Adank
Mobile: 021 705 613