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CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

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CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

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Colmar Brunton partner survey results 2019

Waka Kotahi NZ Transport Agency has published the findings of a Colmar Brunton partners survey. Waka Kotahi commissioned Colmar Brunton to undertake an independent survey in June 2019 to understand how it is perceived by its current stakeholders across a number of areas.

Specific objectives of this research are:

  • To understand how stakeholders perceive current engagement with Waka Kotahi.
  • To identify potential improvements from a stakeholder/partner perspective.
  • To establish baselines to assess how Waka Kotahi is perceived by stakeholders on a number of measures included in the Waka Kotahi 2018/19 Position Statement.

Here are the findings of the Colmar Brunton partners survey:

View the 2019 full report [PDF, 3.8 MB]

View the 2019 summary report [PDF, 668 KB]