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REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Half price public transport fares

Public transport services across Aotearoa New Zealand will have half price fares from 1 April 2022 to 31 January 2023.

This exciting scheme will support whānau to stay connected and is a great way to travel around your local region.

If you are already a user of public transport then you don’t need to do anything to get the discount. It will automatically be applied to all public transport fares; all you have to do is jump onboard. If you are thinking of changing the way you get around, then this is the perfect opportunity to try a bus or train.

Discounted fares are applied to all core transport services (conditions apply). This includes:

  • buses
  • metro trains (including Te Huia and Capital Connection)
  • total mobility (Total Mobility clients get a 50% discount on their normal subsidised fare. As usual, any amount over the regional cap is paid by the user in full.)
  • some ferries (see regional information below).

Find out what services are discounted in your region and get further information:

Waka Kotahi NZ Transport Agency does not directly provide public transport services. We set policies and invest in services that are then delivered by regional councils and Auckland Transport.