TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Waka Kotahi NZ Transport Agency logo

Creating great journeys to keep New Zealand moving

Mahitahi – working with us

You have the potential to be involved with a variety of exciting projects that will help shape our transport system, creating great places to live, work and play.

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Ngā hua – our benefits

Whether it’s on-the-job experience, a course, or secondments to other roles within the Waka Kotahi – you can build a varied and successful career with us.

Ngā tikanga – our culture

At Waka Kotahi our values and behaviours shape our culture and guide the way we work together. They define what is important to us and help us deliver our best work every day.

Ngā tāngata – our customers

Our customers are at the heart of everything we do. We know who they are and we care about what’s important to them. Our strategy focuses on improving lives and livelihoods through easy, safe and connected journeys.

Ngā rereketanga – our diversity

We value the different perspectives and ideas that come from working with people from all walks of life - because we believe that a wide range of experience and points of view are critical to growth and innovation.

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Our vacancies

View and apply for roles at Waka Kotahi.

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