Ngā tāngata – our customers

Be part of an organisation that is committed to doing things differently.

We’re transforming the way we do things at Waka Kotahi NZ Transport Agency so that we can make the most of the future opportunities for New Zealand. Our transport system is complex and dynamic connecting people, communities and businesses to help New Zealanders get the most out of life.

We want to work with people who think differently, beyond the idea of a traditional transport network – people who want to be part of something bigger.

Our customers are at the heart of everything we do. We know who they are and we care about what’s important to them. Our strategy focuses on improving lives and livelihoods through easy, safe and connected journeys.

  • One connected transport system – Transform New Zealand’s land transport system performance by integrating digital technology with physical infrastructure to create a safe, connected system that works for everyone.
  • People-centred services – Simplifying our customers’ lives and our partners’ work with innovative services and experiences that make it easy for them to do what they need to.
  • Partnerships for prosperity – Unlock social and economic opportunities for customers, business and communities through targeted partnerships.

Curious to find out more? Read about our purpose, strategic responses and focus areas – our commitment to New Zealand in delivering great journeys to keep New Zealand moving.

Our purpose, strategic responses and focus areas

Our people are proud to be part of creating a better New Zealand. We all have a contribution to make. What’s yours?