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SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Safe and Fuel Efficient Driving New Zealand (SAFED NZ)

Safe and Fuel Efficient Driving New Zealand (SAFED NZ) is a driver development course for truck, bus and coach drivers. There are two separate courses – one for truck drivers, and one for bus and coach drivers.

What is SAFED NZ?

SAFED NZ helps organisations reduce fuel and maintenance costs, reduce carbon-dioxide emissions and improve safety.

It has been developed and implemented by the Ministry of Transport and the NZ Transport Agency. It is also supported by the Energy Efficiency Conservation Authority, Bus and Coach Association, Contractors Federation and Road Transport Forum.

The New Zealand programme has been adapted from a successful scheme in the UK. The SAFED NZ has been running in New Zealand since 2010, and has trained more than 2000 drivers, with fuel savings averaging 7.37 percent for trucks and 5.31 percent for buses.  

The benefits of SAFED NZ

The benefits of following the SAFED NZ programme include:

  • increased fuel savings of as much as 10 percent

  • lower costs for fleet operators

  • reduced reliance on imported fossil fuel

  • improved road safety

  • increased economic productivity

  • improved workforce skills.

Find out more about SAFED NZ

Visit www.safednz.govt.nz(external link) to find:

  • more information about SAFED NZ courses

  • a SAFED NZ instructor in your area

  • how to become a SAFED NZ instructor

  • case studies from organisations that have implemented SAFED NZ training

  • tips and information on how you and your organisation can save fuel and improve the efficiency of your operation

  • online calculators to estimate the savings you could achieve from undertaking a SAFED NZ course.