Please don’t call if you’ve already sent an email, unless it’s urgent.
We're currently experiencing higher than normal volumes of calls and emails, leading to significant wait times of more than 15 minutes. We understand that these delays may cause frustration and we appreciate your patience.
If you haven’t received your rego or RUC label, you can now request a replacement online.
I damaged my car on a state highway road, what should I do?
Your insurer should be your first point of contact if your vehicle is damaged. Alternatively, you can complete a Request for compensation for vehicle damage form if you'd like Waka Kotahi and the relevant road contractor to investigate directly.
Please note that these are corporate offices and that public services are unavailable at these offices.
Please refer to the common questions at the top of this page to find the appropriate agent for driver licensing, booking a practical driving test, renewing regos, vehicle certification (eg warrant of fitness) and where to pay for tolls.