The Contact Centre will be closed on the following days:
Opening hours are reduced to 8am - 4.30pm from Monday 22 December 2025. Normal hours will resume on Monday 5 January 2026.
We’re open to help but operating with a smaller team and our response times may be longer than usual. Thanks for your patience and understanding. Remember you can find our online service options here:
During this holiday period, you can still call 0800 4 HIGHWAYS (0800 44 44 49) for our latest highways information 24/7 (open 24 hours every day) or use our Journey Planner.
NZTA Journey Planner website(external link)
During this holiday period, you can still call 0800 4 HIGHWAYS (0800 44 44 49) for our latest highways information 24/7 (open 24 hours every day) or use our online services.
|
Contact centre |
Freephone number |
Calling from overseas |
Normal opening hours |
Opening hours from |
|
0800 108 809 |
+64 4 8303855 |
8am - 5.30pm Monday - Friday |
8am - 4.30pm |
|
|
0800 655 644 |
+64 6 9536276 |
8am - 5.30pm Monday - Friday |
8am - 4.30pm |
|
|
0800 822 422 |
+64 4 8303860 |
8am - 5.30pm Monday - Friday |
8am - 4.30pm |
|
|
0800 40 20 20 |
+64 4 8303861 |
8am - 5.30pm Monday - Friday |
8am - 4.30pm |
|
|
Safety cameras don't capture CCTV footage. If you want footage from our traffic cameras on state highways, you can request that online: |
0800 589 589 |
+64 4 8307820 |
8am - 5.30pm Monday - Friday |
8am - 4.30pm |
|
For the latest highway information or to report issues impacting travel (open 24 hours every day) |
0800 4 HIGHWAYS |
+64 6 9537007 |
Available 24/7 |
Available 24/7 |
|
Motu Move |
0800 66 77 88 | 8am - 5:30pm Monday to Friday |
8am - 4.30pm |
