How do I change the address for my driver licence?

The easiest way to change your address is online.

You’ll need your New Zealand driver licence number. You can also update the address for any vehicles that you have in your name.

Change your address online

What should I do if I haven’t received my new driver licence in the mail?

If your application was a standard application, you should receive your driver licence in the mail within 10 working days.

Standard applications are: 

  • Renewing your driver licence
  • Replacing your driver licence
  • Reissuing your driver licence (after a disqualification or suspension)
  • Alcohol interlock or zero alcohol licence
  • D, F, R, T or W endorsement application.

If you haven't received it in this time, give us a call on 0800 822 422. 

Other non-standard applications may take longer than 10 days to process.

  • P, V, I or O endorsement application
  • Overseas conversion
  • Limited licence application.

Check our current application processing times page for up-to-date information on how long these application types will take.

Current application processing times

How do I convert my overseas driver licence to a New Zealand driver licence?

To convert your overseas driver licence to a New Zealand driver licence, you must apply at a specialist overseas conversion site.

You'll need to:

You may also need to pass theory and practical tests. 

Find a specialist overseas conversion site in your area

Theory and practical tests for overseas conversions

Converting an overseas driver licence

How do I keep my driver licence safe?  

Your driver licence card is as valuable as a passport or bank card, so you should keep both the card and the information on it safe.

Don’t give out your details unless you’re sure it’s for a legitimate purpose. There are some handy hints on our website to help you determine whether it’s safe to hand over your driver licence details.

You should let us know if:

  • your licence card is lost or stolen
  • you think someone else knows your licence number and could use it fraudulently (such as if you think you’ve been the victim of a ‘phishing’ scam).

More information on how to keep your driver licence safe

What should I do if my driver licence has been lost or stolen?

You need to apply for a replacement licence as soon as you can. This will cancel the old driver licence so no one can use it for fraudulent purposes.

If you have a RealMe verified identity you can apply to replace your licence online.

Replace your driver licence online(external link)

If not, you’ll need to apply at a driver licensing agent, and:

Find a driver licence agent in your area

Replacing your driver licence

How do I check on the progress of my passenger (P) endorsement application?

You can track the progress of your P endorsement application online.

You’ll need your driver licence number.

Track the status of your P, V, I or O endorsement

How can I change my practical test booking?

The easiest way to change most test bookings is online. You’ll need your driver licence number. 

If you can’t change the booking online, you will need to call us on 0800 822 422 or go in to a driver licensing agent.

Book a practical driver licence test online(external link)

List of driver licensing agents

How do I request a Certificate of particulars (CoP)?

A Certificate of particulars (CoP) is a document which confirms the details of your driver licence.

If you just want to confirm your licence details or see your licence status, and you have a verified RealMe identity, you can check your licence status online. 

Check your driver licence status with a RealMe verified identity(external link)

If you need an official CoP, you can apply by calling us on 0800 822 422, Monday to Friday 8am to 5.30pm. 

If you're overseas you can call +64 6 953 6200.

You'll need:

  • the driver licence number (if you know it)
  • licence holder's full name (as shown on the licence)
  • licence holder's date of birth
  • email address to send the certificate to
  • mobile phone number to send the security PIN number to.

There's no fee for a CoP.

We'll email the certificate of particulars to you straight away.

How do I request a Demerit suspension history (DSH)?

A Demerit suspension history (DSH) will confirm your demerit suspension history for the last seven years.

You can apply by calling us on 0800 822 422, Monday to Friday 8am to 5.30pm. 

If you're overseas you can call +64 6 953 6200.

You'll need:

  • the driver licence number (if you know it)
  • licence holder's full name (as shown on the licence)
  • licence holder's date of birth
  • email address to send the certificate to
  • mobile phone number to send the security PIN number to.

There's no fee for a DSH.

We'll email the demerit suspension history to you straight away. 

How do I get a replacement driver licence when I am overseas?

If you have a RealMe verified identity you can apply for a replacement licence online and have the licence card sent to your overseas address.

Apply for a replacement driver licence card online using RealMe(external link)

What should I know about expiry dates changing for some learner and restricted licences?

From 1 December 2021, if your learner or restricted licence expires you can renew it at any time. You no longer need to pass another theory test and your new licence will be issued for a further 10 years.

Find out more about changes to learner and restricted licence expiry dates