CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Eyesight requirements

Good vision is essential to driving a vehicle safely. Most applications require proof your vision meets the standards for safe driving. This includes when you are:

  • applying for a new licence class or endorsement

  • renewing your licence

  • reinstating your licence after a disqualification or suspension

  • converting an overseas licence to a New Zealand licence.

If you’re replacing your licence, you won’t have to prove this again unless you would like to remove a condition stating you must wear glasses or contact lenses while driving.

You can provide a certificate or pass a check at an agent

You can prove that your eyesight is acceptable by:

  • presenting an original eyesight certificate (no more than 60 days old), or

  • presenting an original medical certificate (no more than 60 days old), or

  • passing an eyesight check at a driver licensing agent.

You may take the eyesight test while wearing glasses or contact lenses

Your licence will then have a condition that you must always wear these while driving. If you try to pass the eyesight check at an agent and fail, you must provide a satisfactory eyesight or medical certificate. Your application won’t be completed (and you won’t get a licence) until you have provided the certificate.

You’ll need to prove that your eyesight meets the standards every time you renew or apply for any driver licence or endorsement.

Sight in only one eye can dramatically affect your ability to judge distance

If you can only see out of one eye, or have only one eye, you must present an acceptable certificate confirming that you’re still safe to drive.

Certificates must be issued by a New Zealand registered optometrist or medical practitioner (doctor).