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SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Scam alert – vehicle licence (rego) renewal emails


Waka Kotahi NZ Transport Agency is advising people to delete widely distributed 'phishing scam' e-mails which direct recipients to a counterfeit website to renew their vehicle licence (rego).

“These emails are not from the NZ Transport Agency. They are part of a phishing scam which leads people to a counterfeit website. If you receive one of these messages you should delete it immediately,” said Waka Kotahi NZ Transport Agency spokesperson Andy Knackstedt.

Since Waka Kotahi first issued warnings about a similar phishing scam in late 2019, several  new versions of the original phishing e-mail have appeared.

An email genuinely sent from the NZ Transport Agency will include your specific vehicle details (eg your plate number, vehicle make and the licence expiry date on the rego label on your vehicle).

If you receive an email doesn’t include your specific vehicle details, or you think there’s anything suspicious or incorrect, do not complete the online renewal transaction the email links you to. If you think you’ve received a scam email, or you’re unsure about anything, please email us at

You can use this link if you’re due to renew your rego(external link)

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