CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

SH1 Mt Wellington southbound on-ramp closure this Sunday

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Waka Kotahi NZ Transport Agency would like to advise of upcoming works on State Highway 1 (SH1) this Sunday 6 November between 9pm and 5am. The SH1 Mt Wellington southbound on-ramp will be closed during this time with a signposted detour in place.

For motorists turning right onto the southbound on-ramp, a detour will be in place via Mt Wellington Highway, Waipuna Road, Carbine Road, Panama Road, Mt Wellington Highway, Atkinson Ave and Princes Street. 

For motorists turning left onto the southbound on-ramp, a detour will be in place via Mt Wellington Highway, Atkinson Ave and Princes Street. 

Work will include: 

  • Removing the traffic signals for the left turn onto the southbound on-ramp 
  • Replacing the left turn traffic signal with a give way sign. Road markings will be changed and new signage installed to reflect the new layout. 
  • Decommissioning the signalised pedestrian crossing (removal of push buttons and pedestrian road markings).

There will be increased noise levels as the team remove the traffic signals and make necessary changes to ensure the new layout of the left turn operates safely. We apologise in advance for any inconvenience this may cause. 

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