Skip to content

Important notice

The building where our contact centre is based was evacuated last week. Our 0800 numbers are up and running again, but please be patient as we have limited support available for our contact centre staff. We’ll do our best to help you if you need to call us.  For more information read our latest media release.

Access keys for nzta.govt.nz

  • h Home
  • m Menu
  • 0 Show list of access keys
  • 2 Skip to content
  • 3 Skip to top

WoF alert – Vehicle inspector Chris Luo suspended from issuing WoFs

|

The NZ Transport Agency has immediately suspended vehicle inspector Chris Luo and his Mount Roskill-based inspecting organisation Auto Link, which trades under the name Kiwi Motor Services.

UPDATE: Suspension lifted on 12 June 2019.

The NZ Transport Agency is concerned that non-compliant vehicles may have been given warrants of fitness and that the site is conducting an unusually high number of inspections with just one authorised vehicle inspector. During a review in April 2019 Mr Luo, among other things, was also found to be using unauthorised and deficient check sheets. 

Due to the concerns around the quality of Mr Luo’s inspections, there is a strong possibility that some vehicles may have been incorrectly passed.

For this reason, we strongly encourage people who have a current Warrant of Fitness issued from Auto Link (trading as Kiwi Motor Services) to get their vehicles rechecked.

The NZ Transport Agency will contact around 3100 affected vehicle owners individually as soon as possible to advise them on recheck options. Vouchers will be provided and will be valid for six months from the date of issue.

Note for customers:

The NZ Transport Agency has records of all WoF inspections. Should we have any concerns about the inspection and certification of your vehicle’s WoF we will contact you directly by both phone and letter, using the personal information recorded on the vehicle owner’s file.

If you have moved address or changed contact number in the past year and have not updated this, please do so by phoning the Transport Agency on 0800 108 809.

On our website we have further information about the regulatory compliance review and warrant of fitness information for customers: www.nzta.govt.nz/regulatory-compliance-review

Top