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Waka Kotahi NZ Transport Agency and our investment partners use the Business Case Approach (BCA) to guide our planning, investment and project development processes. This section provides guidance on how the BCA works and what is required.
This guidance is to help transport planners, business case writers and anyone involved in transport investment understand the Land Transport Benefits Framework and how to use benefits management in their work.
Waka Kotahi NZ Transport Agency collects transport data from investment partners as well as a range of government and non-government sources. This information, in the form of tables, reports and interactive tools, is useful to decision makers across the land transport sector.
Hononga ki te iwi is Waka Kotahi NZ Transport Agency’s Māori engagement framework, and it has been developed to guide our thinking when planning our Māori engagement.