CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

The wider economic impact from imperfect competition can occur if a transport improvement causes output to increase in sectors where there are differences between price and marginal cost. If a transport improvement causes a reduction in travel time for in-work travel it is fair to assume the time saved will be put to productive use. The value of one hour saved for a business traveller is therefore the market value of what the workers can produce in that hour. Because conventional cost–benefit analysis (CBA) assumes all transport-using sectors operate in perfect competition, where price equals marginal costs, the value of the additional production is identical to the gross marginal labour cost of the additional hour worked. CBA therefore measures the value of the travel time saving as a saving in gross labour cost. However, if price–cost margins exist, they, by definition, cause a wedge between the hourly gross labour costs and the market value of what is produced in that hour. This means that where there are price–cost margins, a transport-induced increase in output will cause a wider economic impact identical to the size of this wedge. 

 

> Return to the overview of the Land Transport Benefits Framework