CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Business Case Approach guidance

Waka Kotahi NZ Transport Agency and our investment partners use the Business Case Approach (BCA) to guide our planning, investment and project development processes. This guidance is to help you understand the BCA and how to use it when developing business cases for investment through the National Land Transport Programme (NLTP).

How to use this guidance

Our BCA provides flexible building blocks, and once you are familiar with the principles and requirements you will be better able to adapt it to your particular situation and proposed investment.

This guidance is designed to be used alongside online learning resources developed by Waka Kotahi, which are available to our partner organisations.

Online learning for the Business Case Approach

We’ve also compiled resources, including tools, templates and information sheets, and supporting guidance including how to engage with stakeholders, how to debrief after your business case, frequently asked questions, and a glossary of terms commonly used in the BCA.

Business Case Approach resources
Supporting guidance

For latest updates, see our page on what's new in the BCA.

What's new in the Business Case Approach?

When is the Business Case Approach required?

Any request for funding from the National Land Transport Fund (NLTF) must be supported by a fit-for-purpose investment proposal that uses the principles of the BCA.

For more information on when and how to use the BCA, please see our Business Case Policy. 

Business Case Policy