CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Waka Kotahi NZ Transport Agency logo

Supporting information

Includes tools and templates, online training, printable information sheets, answers to frequently asked questions, a glossary and a contact form if you need further support. Also includes further guidance about engagement and relationship management, and using the BCA in regional land transport plans.

Contact us if you have any queries.

Online learning modules for the Business Case Approach

Links to training modules that can be accessed by our investment partners

Information sheets

Quick, printable guides to the Business Case Approach.

Tools and templates

Quick links to useful tools, templates, information sheets and training modules for the Business Case Approach.

Glossary of terms commonly used in the Business Case Approach

A glossary of some common words and terms used in the Business Case Approach

Engagement and relationship management

Managing relationships with investment partners, stakeholders and the public.

RLTP mid-term review BCA guidance materials

Feedback from stakeholders across the sector highlighted the need for clearer, earlier guidance regarding the application of the BCA principles in the Regional Land Transport Planning (RLTP) development and RLTP mid-term review processes.

BCA frequently asked questions

Answers to some commonly asked questions about the Business Case Approach

Traffic and travel information
Driver licences
Vehicles
Roads and rail
Commercial driving
Safety
Walking, cycling and public transport
Planning and investment