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CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Te Ringa Maimoa Transport Excellence Partnership has delivered a comprehensive Learning and Development Programme to all Road Controlling Authorities (RCAs) since 2015. The aim is to help the sector to support themselves, with both RCAs and Waka Kotahi learning and developing together.

The Learning and Development Programme consists of regional workshops, guidance and resources, online material, and associated learning opportunities. These workshops provide all RCAs with facilitated opportunities to promote the growth of capability in the sector through shared learning experiences. 

The Learning and Development Programme is designed to support the overall strategic outcomes of Te Ringa Maimoa - helping promote positive culture change in the sector as well as supporting the sector to understand and utilise new frameworks, principles and promote a higher level of critical thinking with a customer focus.

The Learning and Development Programme supports Te Ringa Maimoa to successfully deliver on the Kaitiaki Programme benefits through:

  • enhancing the sector’s ability to make change
  • developing and supporting change agents
  • growing leaders
  • building the sector’s capability and competency
  • providing a collaborative platform for engagement and building buy-in
  • learning from the past to enhance our national ability to meet future challenges
  • creating a learning environment to test, co-develop, and co-design.

The sector excellence work group provides direct oversight of the Learning and Development Programme and workshop performance on behalf of the Te Ringa Maimoa Leadership Group.