CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

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Regulatory compliance

Safety is our top priority.
That means putting people at the heart of everything we do.

Tū ake, tū māia – our regulatory strategy

Our focus over the next five years.

Our regulatory role

Improving safety and reducing the risk of harm in land transport.

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More updates

What we regulate

We regulate every aspect of our land transport system.

Funding and fees review consultation

Proposed changes to our fees and charges to pay for better regulation.

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Help us identify non-compliance and ensure public safety by reporting your concerns.

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