COVID-19 SERVICES UPDATE: Information for all alert levels, Waka Kotahi services and more

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

Our duty is to keep the public safe on our roads. We do this by making sure that regulated parties comply with the Land Transport Act.

If you have a compliance concern about an individual or organisation we regulate, visit our complaints page, or you can email us on info@nzta.govt.nz

Complaint about a specific matter

If your concern relates to criminal activity, please contact the Police. If you have a complaint about how Waka Kotahi handled a matter, please see our complaints page.

NZ Police contact details(external link)
Complaints process and principles