TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

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Resources

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Household travel in our major urban areas

Published:
Category: Guidance for specialists | Audience: General

This report analyses light vehicle use in our major urban areas .

Road user charges: light vehicles (Factsheet 38)

Published:
Category: Charges & duties , Factsheets | Audience: General

The information in this factsheet applies to all vehicles of 3.5 tonnes or less powered by fuel not taxed at source.

New Zealand vehicle fleet open data sets

Published:
Category: Nationwide statistics , Statistics & surveys | Audience: General

The New Zealand vehicle fleet open data provides a point-in-time ‘snapshot’ of all vehicles currently registered in New Zealand.

Rail safety statistics

Published:
Category: Nationwide statistics , Statistics & surveys | Audience: General

New Zealand rail safety statistics covering rail accident deaths and serious injuries, vehicle collisions, level crossing events, SPAD As (Signals Passed at Danger), derailments, and contextual indicators.

National Vehicle Fleet status

Published:
Category: Nationwide statistics , Statistics & surveys | Audience: General

Monthly snapshots of the vehicles currently registered in New Zealand.

National Vehicle Fleet Inspections

Published:
Category: Nationwide statistics , Statistics & surveys | Audience: General

Monthly warrant of fitness (WoF) and certificate of fitness (CoF) inspection volumes by region.

Additions to the National Vehicle Fleet

Published:
Category: Nationwide statistics , Statistics & surveys | Audience: General

Information on first-time registrations each month, including by vehicle type, import status, fuel type, cc rating and vehicle year.

Existing Fleet

Published:
Category: Nationwide statistics , Statistics & surveys | Audience: General

Information on the number of vehicles that have had a change of registered person each month, including by vehicle type and sales type.

Cycle parking planning and design

Published:
Category: Walking & cycling , Planning, design, funding, building, maintenance of the transport network , Guidance for specialists | Audience: General

This guidance summarises best practice provision of parking and end-of-trip facilities for people who cycle.

Total Mobility around New Zealand: a regional guide

Published:
Category: Total mobility transport operators , Guidance for specialists | Audiences: Communities, General, Total mobility transport users

An overview to using the Total Mobility scheme and contact information for regions operating the scheme in New Zealand.

Traffic and travel information
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