SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Resources

Displaying 1 - 5 results of 5 for ""

Requirements for urban buses in New Zealand (the 'RUB')

Published:
Category: Vehicle inspection & certification , Guidance for specialists | Audience: Local & regional government

The purpose of the RUB is to standardise urban bus requirements across regional councils and Auckland Transport (AT) to create efficiencies and improve the usability and accessibility of buses for all customers.

Finding a specialist repair certifier

Published:
Category: Vehicle inspection & certification , Guidance for specialists | Audience: Importers

The RepairCert NZ website contains a list of specialist repair certifiers for light vehicles and motorcycles in New Zealand and the list is updated regularly.

Motor Vehicle Register

Published:
Category: Vehicle inspection & certification , Guidance for specialists | Audiences: Certifiers, Vehicle inspectors & inspecting organisations, Vehicle traders

The Motor Vehicle Register records information about vehicles used on New Zealand roads and the persons responsible for their use.

Vehicle dimensions and mass permitting manual – Volume 2

Published:
Category: Commercial drivers & operators , Vehicle inspection & certification , Guidance for specialists , Manuals | Audience: Heavy vehicle operators

Volume 2 of the Vehicle dimension and mass permitting manual (the VDAM manual) describes how Waka Kotahi NZ Transport Agency processes and issues overweight, overdimension, HPMV and specialist vehicle permits.