Skip to content

Important notice

The building where our contact centre is based was evacuated on 13 June. Our contact centre and emails are up and running again, but please be patient as we have limited support available. We’ll do our best to help you if you need to contact us. For more information, read our latest media release.

Access keys for nzta.govt.nz

  • h Home
  • m Menu
  • 0 Show list of access keys
  • 2 Skip to content
  • 3 Skip to top
Back to Resources

Research Report 531 Experience with value-for-money urban public transport system enhancements

Published: | Category: Integrated land use and transport systems , Research programme , Research & reports | Audience: General

This report reviews research literature and published evidence regarding the value for money of urban public transport enhancements. The improvements most likely to be of value are peak period fare increases (which increase revenue but cause a decline in patronage), bus priority measures, rationalising peak network and service design (reducing vehicle and crew requirements) and bus route (and network) simplification.

Several improvement measures are thought to be ‘on the edge’ of profitability including bus route and network restructuring (where the focus is on reducing costs and refocusing resources on more patronage and revenue effective routes and services), new buses, personal safety and security measures (low-cost measures), real-time passenger information measures and branding, promotion and signage measures.

New services including new routes, extended service hours and spatial coverage plus increased frequency are considered to be higher cost items with medium impacts. Increased frequency and reduced fares are identified as measures with medium-to-high patronage and revenue impacts but with high costs. Hence these are likely to be high net cost items requiring subsidy. Understanding customer needs in each market is important to target improvements and maximise value to existing and potential customers.

Publication details

  • Author:
  • Published: September 2013
  • Reference: 531
  • ISBN/ISSN: 978-0-478-40778-5
Top