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Small passenger services guide

Published: | Audience: Taxi drivers & operators

Small passenger service requirements for operators, drivers, facilitated cost-share providers and dial-a-driver services.

This guide is provided to assist small passenger service operators and drivers (including third party facilitated cost-sharing and dial-a-driver services) by providing information to help maintain a safe, compliant, and professional transport industry.

This document deals with special passenger service licensing provisions but is not an exhaustive list of topics, and does not purport to contain nor be the source of the law.

Find out more about passenger service rules.

See also work time and logbooks guide for small passenger service drivers.

Publication details

  • Author:
  • Published: 21 October 2019
  • ISBN/ISSN: 978-1-98-856110-3 (online) | 978-1-98-856109-7 (print)