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SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Creating a safe road system

Everyone should get to where they’re going safely, whether they’re walking, cycling, driving, motorcycling or using public transport.

Road to Zero is Aotearoa New Zealand’s road safety strategy to 2030. It puts people at the heart of transport and sets us on a path to achieve Vision Zero:

‘An Aotearoa where no one is killed or seriously injured on our roads.’

To achieve this we need to improve all parts of the transport system. This is a job for all of us - it includes anyone using our roads and for everyone working in the transport sector.

You can contribute by choosing to:

  • buy the safest vehicle you can afford so it protects you and your loved ones in a crash
  • keep your vehicle well maintained
  • travel at a safe speed for the road and conditions - such as the weather, other traffic on the road, the safety of your vehicle, and your level of experience
  • give driving the attention it deserves and be aware of roadside hazards
  • think ahead and leave plenty of time for your journey - even short ones
  • share the road safely with other people
  • stay sober and drug-free behind the wheel and encourage your friends to do the same.

We and our road safety partners will work to:

  • ensure roads and roadsides are more predictable and forgiving of drivers’ mistakes
  • improve people’s understanding of safe speeds and safe behaviour
  • encourage the uptake of vehicle safety features that help prevent crashes.

People dying and being seriously injured on our roads is preventable if we all play our part. Please do your bit to stay safe and keep your friends and whānau safe on our roads.

 

Road to Zero primary logo

Road to Zero