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A key driver of the NOC is continuous improvement. To aid in developing our understanding of the NOC the following communications, industry advisory group, lessons learned and FAQ’s are provided.

NOC 2018 consultation

The NZ Transport Agency are currently revising the Network Outcomes Contract (NOC) to improve, clarify and capture current best practice.

NOC 2018 aims to improve our customer focus, deliver on the direction of the Transport Agency’s strategy and the Government Policy Statement on land transport (GPS)(external link), and provide a better environment for our people and suppliers.

We are now seeking your feedback on NOC 2018.

Please read the consultation documents below and complete the consultation survey(external link). You can also email your comments directly to

Feedback closes at 5pm on Friday 16 November 2018.

Consultation documents

Industry Advisory Group

The Industry Advisory Group (IAG) is a forum made up of Transport Agency and NOC Suppliers. The IAG was set up at the commencement of the Maintenance and Operations Review and was key in developing the Network Outcomes Contract Model and procurement process. The IAG’s role has now changed and is more focused on the implementation of the NOC.

IAG meeting minutes

Lessons learned

Following a deep dive audit of some of the suppliers of the Network Outcomes Contracts, there are some key themes that have been identified as lessons learned [PDF, 407 KB] for other Network Outcomes Contracts.

For further information contact