CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

The intelligent transport systems (ITS) design standard and delivery specification (S&S) framework is a collection of repeatable processes and capabilities to support the creation and ongoing maintenance of the ITS S&S documentation.

It provides an open and collaborative environment to develop best practice in the ITS industry and to ensure new or upgraded ITS S&S are easily accessible to all interested parties. It provides a way to manage duplication, ensure consistency, and capture feedback and learnings to support continuous improvement.

Outcomes

Road to Zero primary logoThe framework ensures that our ITS S&S documentation is produced to a high quality so that we can deliver a safer system for all users and provide certainty, consistency and clarity for our people and industry suppliers.  

The ITS S&S framework benefits all national transport network projects. By updating and ensuring the consistency and quality standard of our ITS S&S documentation, Waka Kotahi can realise the full benefit of our network upgrade and ensure a safer system for all users.

The benefits include:

  • safer outcomes, road safety and risk reduction – helping us to deliver on our Road to Zero strategy
  • certainty – ensuring that during the planning and procurement stage our planners, designers and external suppliers clearly understand our most current ITS requirements
  • consistency of ITS nationwide.