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Important notice

The building where our contact centre is based was evacuated on 13 June. Our contact centre and emails are up and running again, but please be patient as we have limited support available. If you’re waiting for an application, please have a look at our current processing times.

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Transport Agency Rail Safety team

The Transport Agency Rail Safety team receive all accident and incident phone notifications and notification forms. They are contactable 24 hours/7 days by:

You can also contact the team via their mailing address:

NZ Transport Agency
Rail Safety Team
Private Bag 6995
Wellington 6141

Rail accident/incident notification form

All notifiable accidents and incidents require a form to be submitted to the Transport Agency within three working days. You can complete this form online using the link below.

Submit a rail accident and incident notification form

WorkSafe NZ

The Health and Safety at Work Act (2015) (HSWA) requires that WorkSafe is notified if someone becomes seriously ill or is seriously injured as a result of work.

They are contactable by phone on 0800 20 90 20.

For more information about when and how to contact WorkSafe, click the ‘Notify WorkSafe’ icon on their home page https://worksafe.govt.nz/(external link)

 

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