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Important notice

The building where our contact centre is based was evacuated on 13 June. Our contact centre and emails are up and running again, but please be patient as we have limited support available. We’ll do our best to help you if you need to contact us. For more information, read our latest media release.

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You will be charged, under section 41 of the Act and the Railways Regulations 2008, for our time involved in preparing for, attending and reporting on the assessment, so it’s in your interests to make the process as seamless as possible.