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Important notice

The building where our contact centre is based was evacuated on 13 June. Our contact centre and emails are up and running again, but please be patient as we have limited support available. If you’re waiting for an application, please have a look at our current processing times.

For more information, read our latest media release.

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Our role in rail safety

The NZ Transport Agency has primary regulatory responsibility for rail safety in New Zealand. The Transport Agency's role is to provide independent assurance to stakeholders and the public of the effective  management of rail safety risks by rail participants.

Guidance and information on the rail safety regulatory operating model, risk management approach, rail safety monitoring and compliance tools are available below.

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