CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
If you have any issues paying your toll or accessing your account, check out our FAQs.
There are currently three toll roads: the Northern Gateway Toll Road north of Auckland, and the Tauranga Eastern Link Toll Road and the Takitimu Drive Toll Road, both in Tauranga.
Electronic toll collection uses sophisticated cameras and sensors to capture an image of your vehicle’s registration plate and assigns the correct toll.
A toll is charged each time the toll road is used. The amount you pay depends on the type of vehicle you’re driving.
If you're a visitor to New Zealand, find out what you need know before starting your journey.
Find the answers to our most common toll road questions.
Download a statutory declaration form, direct debit form or terms and conditions.
Find the definition of tolling-related words.
View our toll road operating reports.
Find out how to get in touch with us.