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Frequently asked questions

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General

General FAQ’s about Tolling and use of Waka Kotahi NZ Transport Agency toll roads

Account holder

Frequently asked questions for account holders

Non-account holder

Frequently asked questions for casual travellers on Waka Kotahi NZ Transport Agency toll roads

Account maintenance

Step by step instructions on how to manage your account successfully

Debt collection on outstanding toll amounts

Frequently asked questions about debt collection on outstanding toll amounts

Traffic and travel information
Driver licences
Vehicles
Roads and rail
Commercial driving
Safety
Walking, cycling and public transport
Planning and investment

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