COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

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Frequently asked questions

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General

General FAQ’s about Tolling and use of Waka Kotahi NZ Transport Agency toll roads

Account holder

Frequently asked questions for account holders

Non-account holder

Frequently asked questions for casual travellers on Waka Kotahi NZ Transport Agency toll roads

Account maintenance

Step by step instructions on how to manage your account successfully

Debt collection on outstanding toll amounts

Frequently asked questions about debt collection on outstanding toll amounts

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