Ways to get in touch

Common questions

Find answers to our most commonly asked questions.

What do I do if I'm having trouble accessing or setting up a toll account? Please call us

Where can I pay for my toll with cash or EFTPOS?

You can pay over the counter for your toll using cash or EFTPOS at selected BP and Caltex stations.

List of participating BP and Caltex stations

Toll road frequently asked questions

Email us

For all tolling enquiries please complete our online form, or you can email us at toll.road@nzta.govt.nz

Toll road question and feedback form

Call us

You can call our tolling contact centre on 0800 40 20 20.

Our current contact centre hours are Monday to Friday, 8am to 5pm. We're also open Saturday and Sunday, 9am to 5pm for tolling enquiries only.