TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

A toll is charged each time the toll road is used. The amount you pay depends on the type of vehicle you’re driving.

Toll prices are signposted as you approach each toll road. 

A $1.20 transaction fee applies to each transaction made at selected service stations and a $3.70 service fee applies to each toll purchase made through the contact centre. 

Tolls are GST inclusive at the time the toll is used.

Toll charges

  Car, motorcycle, or
light commercial vehicle
(3.5 tonnes or less)
Heavy vehicle
(over 3.5 tonnes)
Caravan or trailer
Northern Gateway Toll Road $2.40 $4.80 No extra charge
Tauranga Eastern Link Toll Road $2.10 $5.20 No extra charge
Takitimu Drive Toll Road $1.90 $5.00 No extra charge

Account holder charges

Fee typeDescriptionDelivery methodAmount
Statement For any printed statement Mail $0.80
Additional tax invoice/statement For each additional tax invoice or statement requested   $2.30
Dishonour fee     $20.60

Casual user charges and fees

Fee typeDescriptionAmount
Administration fee To cover the cost of issuing and processing a payment for a Toll Payment Notice $4.90
Service fee To cover the costs of processing a payment for toll purchases through the contact centre $3.70
Transaction fee To cover the costs of purchasing tolls through the cash payment option $1.20
Infringement fee Additional fee charged when an Infringement Notice is issued for non-payment of a toll payment notice $40.00
Dishonour fee To recover costs due to insufficient funds or credit available through your nominated payment method $20.60