CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Paying as you go is a great option for casual or infrequent users of the toll roads. 

Pay & Go

Pay for a toll or multiple tolls on a single toll road. You can purchase up to 10 tolls per toll road in one transaction.

Pay & Go is toll road and vehicle specific. If you’re going to be frequently travelling on multiple toll roads or have more than one vehicle, an account may be your best option.

Payment methods

Debit or credit card

Use your Visa or Mastercard to buy or pay a Pay & Go toll(external link).

POLi

If you have internet banking, then you can buy or pay a Pay & Go toll(external link) using the POLi payments service.

Check the list of customer supported banks on the POLi website(external link)

Note: POLi is not available for business internet banking customers.

Cash

If you prefer to pay in cash (or by debit/credit card) you can pay your tolls at selected service stations (a transaction fee of $1.20 per transaction will apply).

Find a service station where you can pay a Pay & Go toll

 

Service stations