TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Tips and general information to ensure your travel is a safe and enjoyable experience for you and others on the road.
As a safe driver, you’ll have to look out for changes in traffic, road and weather conditions, and reduce your speed accordingly.
Alcohol seriously affects your driving by slowing your reaction times.
Being a responsible driver means never driving when you’ve consumed drugs as it affects your judgement and senses.
Find out how medication can impair your driving ability.
Driving and fatigue are a dangerous mix. Learn early warning signs and how to plan your journey to reduce the risk of falling asleep at the wheel.
Resources to help you identify risks associated with driver distraction and learn ways to minimise these risks when driving.
Seatbelts support you in a crash or when the vehicle stops suddenly.
How to adjust your driving to stay safe in different road conditions.
Tips about being safe when sharing the road with cyclists, trucks and other road users.