SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Information and advice to help your children stay safe when walking and travelling on buses, trains and other forms of transport.
Key things you need to teach your children about staying safe when crossing the road, walking, biking, taking the bus and even playing around home.
The start and end of the school day are times of increased risk on the road. School traffic safety teams (school patrols, traffic wardens and bus wardens) help school children stay safe on and around the road.
School bus safety tips, what to teach your children, and how to set up a school bus warden system.
Curriculum resources to support New Zealand primary school students learn how to stay safe near railways, especially the electrified rail networks in Auckland and Wellington.
Tips for buying and installing child restraints, and the requirements for using child restraints in New Zealand.