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The building where our contact centre is based was evacuated on 13 June. Our contact centre and emails are up and running again, but please be patient as we have limited support available. If you’re waiting for an application, please have a look at our current processing times.

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Our vision of a safe road system

Improving safety on the roads is a priority for the NZ Transport Agency.  We work with the New Zealand Police, Ministry of Transport and local government to deliver the Safer journeys 2010-2020(external link) strategy.

We are also supporting the Ministry of Transport in its development of New Zealand’s road safety strategy 2020-2030, Road to Zero.

We are committed to the Government’s goal of a land transport system that is a safe system, free of death and serious injury.

The Safe System recognises that people make mistakes and are vulnerable in a crash. It reduces the price paid for a mistake so crashes don't result in loss of life or limb. Mistakes are inevitable – deaths and serious injuries from crashes are not. To learn more about the Safe System approach watch our 20-minute video.

We’re working to achieve a safe system through:

  • safe roads and roadsides – improving the level of safety built into our roads

  • safe road use – alert users who stick to the road rules and look out for each other

  • safe speeds – speeds that are right for each type of road

  • safe vehicles – choosing the safest vehicle you can afford.

The Transport Agency is also responsible for safety on the rail network.