SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Waka Kotahi works closely with our partners to make a meaningful difference to road safety on New Zealand roads. Here are relevant resources for our partners.
Resources to help people working in road safety apply the principles of Vision Zero and Safe System in their roles.
Setting safe speed limits and improving our road infrastructure are key so we can achieve the Road to Zero vision for New Zealand where no one is killed or seriously injured in road crashes.
We want to lead health, safety and wellbeing practices and performance in New Zealand by setting standards for those working on the roads.
Waka Kotahi manages the Crash Analysis System (CAS) - New Zealand’s primary tool for capturing information on where, when and how road crashes occur.
Waka Kotahi has primary regulatory responsibility for rail safety in New Zealand. The Rail Safety team has a critical regulatory role in assuring stakeholders and the public that the country's rail networks are being managed safely.