CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Clean Car Programme overview

The Clean Car Standard and the Clean Car Discount form the central pillars of a range of government initiatives to tackle transport sector CO2 emission levels and help address climate change.

The Clean Car Discount focuses on influencing vehicle demand and the Clean Car Standard on influencing vehicle supply.

The Climate Change Response (Zero Carbon) Amendment Act 2019 requires CO2 emissions to be reduced to net zero by 2050. As transport is responsible for 47 percent of the domestic CO2 in New Zealand, this target cannot be achieved without decarbonising transport. 

The Clean Car Standard is a government target that regulates importers to reduce CO2 emissions of vehicles entering New Zealand to specific standards and targets.

The Clean Car Discount encourages buyer demand for low-emission vehicles by providing rebates for zero and low-emission light vehicles, and requiring a fee be paid for high-emission vehicles, registered in New Zealand for the first time.

The Clean Car Discount is based on CO2 emissions. Vehicles first registered after 1 April 2022 with zero or low-emissions may be eligible for a rebate and those with high-emissions incur a fee.